Shipping Policy
Shipping & Delivery
Priority air freight. Zero surprises at your door.
All LOTTEDS orders ship via air freight priority (DHL, FedEx, or UPS). Duties, customs fees, and import taxes are included in the price you see — the checkout total is your final price. We handle customs clearance on your behalf.
Shipping Rates by Region
All 13 Countries — Duties Included
Australia Canada Hong Kong SAR Israel Japan Malaysia New Zealand Norway Singapore South Korea UAE United Kingdom United States + more
Economy Delivery Orders $0.00–$100.00
10–13 business days
$5.00
Express Delivery Orders $0.00–$100.00 · Recommended
5–8 business days
$12.00
Standard Delivery Orders $0.00–$100.00
8–11 business days
$8.00
VIP express shipping Orders $100.00 and up
5–8 business days
FREE
European Economic Area 27 Countries — Duties Included
Austria Belgium Bulgaria Croatia Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Ireland Italy Latvia Lithuania Luxembourg Malta Netherlands Poland Portugal Romania Slovakia Slovenia Spain Sweden
Express Delivery Orders $0.00–$100.00 · Recommended
5–8 business days
FREE
Free shipping on orders up to 100 Orders $100.00 and up
5–8 business days
FREE
Standard Delivery Orders $0.00–$100.00
8–15 business days
FREE
Switzerland Duties Included
Express Delivery Orders $0.00–$100.00
5–8 business days
$20.00
Amounts over 100 will incur a 30 shipping fee Orders $100.00 and up
5–8 business days
$30.00
Delivery Process & Timeframes
- Order Confirmed You will receive a confirmation email with your order details.
- Quality Check & Dispatch Each piece is inspected and securely packaged within 1–2 business days.
- Air Freight Priority Orders are handed to DHL, FedEx, or UPS for express international transport.
- Customs Clearance We handle all duties and import paperwork. No additional charges on delivery.
- Final Delivery A tracking number is provided once your package is in transit.
| Service | Region | Estimated Delivery |
|---|---|---|
| Express | All & EEA | 5–8 business days |
| VIP express | All ($100+) | 5–8 business days |
| Standard | EEA | 8–15 business days |
| Standard | All | 8–11 business days |
| Economy | All | 10–13 business days |
| Switzerland (over $100) | Switzerland | 5–8 business days |
Tracking & Support
Track Your Order
Use the tracking number in your dispatch email, or contact us at info@lottedspro.com.
Lost or Delayed Packages
If your order is delayed beyond the estimated window, reach out and we will open a claim with the carrier.
Address Changes
Contact us within 24 hours of ordering. Once dispatched, the delivery address cannot be changed.
Final Price Guarantee
The checkout total includes all shipping, duties, and taxes. No hidden fees on delivery.